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About us
About us
About us
Welcome to Response Electronics Ltd, the home of Friedland Response Wireless Alarms.
Formed in 1990, we have been successfully selling over the internet since 2002 and have now established a position as the UK's leading supplier of self-installed Intruder Alarms.
We focus entirely on providing sales and service for Response Wireless Alarms and related Security products. Our Sales and Service staff are fully qualified to help you choose the right system for you.
We aim to bring you innovative home security products at great prices. But more importantly; the very best level of service - both before and after sales. Remember - "The price you see is the price you pay, including VAT, with no hidden charges" and all products shown on this site are in stock and available now for FREE next day delivery for orders of £50 and over.
Our Service Promise to You - We want you to come back and shop with us again and again. Buying goods at great prices is fine, but what happens if there is a problem?
"Should you have a problem, we promise to give you as much care and attention as we did when you made your purchase."
In 1996 We won The Daily Mail AWARD OF EXCELLENCE and are now the National Distributor for the full range of Response Alarms Systems, which have an unrivalled track record of product innovation and support.
Our response alarms were the first to be approved in the UK. Our products have gone on to be recognised by leading publications and authorities, including:
Which - Best Buy
Professional Electrician - Awarded Best New Products for 3 years
Daily Mail Ideal Home - Blue Ribbon Award
Daily Mail Ideal Home - Gold Award of Excellence for most innovative useful and high quality product
Retail Week - Gold Award for best Security Product
Formed in 1990, we have been successfully selling over the internet since 2002 and have now established a position as the UK's leading supplier of self-installed Intruder Alarms.
We focus entirely on providing sales and service for Response Wireless Alarms and related Security products. Our Sales and Service staff are fully qualified to help you choose the right system for you.
We aim to bring you innovative home security products at great prices. But more importantly; the very best level of service - both before and after sales. Remember - "The price you see is the price you pay, including VAT, with no hidden charges" and all products shown on this site are in stock and available now for FREE next day delivery for orders of £50 and over.
Our Service Promise to You - We want you to come back and shop with us again and again. Buying goods at great prices is fine, but what happens if there is a problem?
"Should you have a problem, we promise to give you as much care and attention as we did when you made your purchase."
In 1996 We won The Daily Mail AWARD OF EXCELLENCE and are now the National Distributor for the full range of Response Alarms Systems, which have an unrivalled track record of product innovation and support.
Our response alarms were the first to be approved in the UK. Our products have gone on to be recognised by leading publications and authorities, including:
Which - Best Buy
Professional Electrician - Awarded Best New Products for 3 years
Daily Mail Ideal Home - Blue Ribbon Award
Daily Mail Ideal Home - Gold Award of Excellence for most innovative useful and high quality product
Retail Week - Gold Award for best Security Product
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Testimonials
I felt I just had to write to thank you for the fantastic service we got with my order. I placed the order with Amazon at 1407 hours on Wednesday 25th. January, and the postman delivered it the next day (Thursday 26th) at 1000hours - to the...
Isobel Maclean
Since 2006 I have bought 4 wired systems from Response (one for myself and 3 I've fitted for friends). Although each system has worked brilliantly, I have at times had to ask for technical support. The Response Team are truly first class;...
Adam Stevens
First class service, prompt, quality products and excellent value for money.
Mark Buffin
i have just upgraded from the sl3 to the sl5 and needed a new siren so phoned customer service at 4 in the afternoon and had it delivered by 10 the next day .fantastic service to go with there fantastic alarms.
peter asbury
I moved into a house that had a Response alarm already installed, when I called the helpdesk I was fully expecting to be told that I owuld have to buy a new alarm, however I was given instructions on how to get the existing alarm working again. I...
John Marrill
fantastic camera, will recomend...deliverd in two days..fitted in 45 mins...
torchey
What wonderful products! I'll definitely be returning soon.
Mary Smith
Just a quicky to say many thanks the the engineers was more than helpful and got me out of trouble.The alarm is now working fine. Cheers. Ken
Ken Huskisson
Guys!! What can I say! I ordered a couple of items from your extensive and very reasonable range on Friday morning and received them on Saturday morning! Brilliant service; best yet!!!!!!!!!!!!!! Your website is definitely the most...
Carol Gilles
I would like to say that it is wonderful to find a company that offers a really good after care service. Your system is the best on the market that I have seen.
Betty G
