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Support

Support

At Response Electronics, we pride ourselves on providing comprehensive and dedicated backup and support for all our current and future customers.

If you would like help selecting the right products for you, or you have a technical query about an item, you can contact us for help or support by any on the following methods:

E-mail Support: - info@ResponseElectronics.com

Telephone Support: 0845 373 1353 (local rate)

Our opening hours are: Monday to Thursday 0900 to 1730 and Friday 0900 to 1700

We supply and sell the current range of Response Alarms products such as the SA1, SA2, SA3, SA5, which operate on the European frequency of 433 MHz. We also supply the latest Friedland Response SL range of Wireless including SL1, SL2, SL3, SL5 and the SL6, which operate on the 868MHz frequency.
We have a section for the Honeywell Wired alarm ranges which includes pre made Wired Alarm Kits and all the accessories for them.

You can download a full range of Friedland Response Alarms and the Honeywell Alarm manuals at the following link: Manuals Download

Excellent products and service.

Jon Richardson

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Thank you for your excellent service. I ordered a WFPC877M twin doorbell kit for my nearly deaf mother on Thursday 2.00 it was delivered 10.00 the next day. It works great. Thanks again.

Jim Robson

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I felt I just had to write to thank you for the fantastic service we got with my order. I placed the order with Amazon at 1407 hours on Wednesday 25th. January, and the postman delivered it the next day (Thursday 26th) at 1000hours - to the...

Isobel Maclean

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What wonderful products! I'll definitely be returning soon.

Mary Smith

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fantastic camera, will recomend...deliverd in two days..fitted in 45 mins...

torchey

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Superb website, I'll visit again

Phil Jones

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Having viewed other more expensive products I purchased alarms for my Spanish properties through Response and would recommend them as they are simple to set up and for the price they are a bargain buy. Well satisfied.

ANTHONY WALKER

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I moved into a house that had a Response alarm already installed, when I called the helpdesk I was fully expecting to be told that I owuld have to buy a new alarm, however I was given instructions on how to get the existing alarm working again. I...

John Marrill

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I went for a wired system this time. I already have a wireless system, but I have found it prone to interference recently. This wouldn't be a problem normally but the Interference is deliberate and becoming a pain. After the wireless system it...

Steve Tayler

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i have just upgraded from the sl3 to the sl5 and needed a new siren so phoned customer service at 4 in the afternoon and had it delivered by 10 the next day .fantastic service to go with there fantastic alarms.

peter asbury

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