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Response Electronics

0345 257 2500

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Contact Us

If you contact us online, we'll will aim to get back to you within 24 hours. If you need an more urgent response, please call us on 0345 257 2500. Please see below for details of our office opening hours. 


If you require fitting instructions or technical infomation about our products please check our Help and Advice section for further infomation.

Need help?

Got a question about an order? 

Please contact our Customer Support Team for help or information if you have any question about your order, if you need to track the delivery of your order or you require any technical help or assistance. 

It's easy to get in touch:


Need to return something to us? 

We hope that you will be happy with the items you have ordered. If not, see our delivery and returns policy for information. Prior to returning any items to us, please contact our Customer Suppor Team by the enquiry form or by telephone on 0345 257 2500 for advice and a returns reference number. 

Useful Information

Our Address and Contact Details:

ERA Home Security Limited

Valiant Way

T: 0345 257 2500

E: info@responseelectronics.com

Response Electronics is a brand name of ERA Home Security Limited. 

Need to find us? View or download our directions and map here. 


Office Opening Hours

Monday - Friday, 9am: 5pm.

Please note: we are closed weekends and bank holidays. If you wish to contact us out of our office hours, please use the Contact Us form above and we will get back to you as soon as possible. 

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