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Delivery

Delivery

DELIVERY

We aim to despatch all orders placed before 2pm the same or next working day, upon receipt of cleared payment.

Orders are despatched via the Royal Mail First Class Postal Service or by next day trackable signed-for Courier Service, as relevant to the product purchased.

Orders sent by 1st Class Royal Mail are charged at the fixed rate of £1.95. To upgrade to next day courier delivery please select this option at checkout. Courier delivery is charged at the fixed rate of £4.50 per order. P&P rates apply where delivery is chargeable, products despatched FREE of charge are sent by the appropriate method relevant to the product/order value.

We endeavour to be as accurate as possible with delivery dates, however any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses you might incur as a result of a delay in receiving your goods or subsequent delays that may result from delivery problems. Unfortunately we are unable to specify a delivery time, as this is under the control of the postal/courier service.

i have just upgraded from the sl3 to the sl5 and needed a new siren so phoned customer service at 4 in the afternoon and had it delivered by 10 the next day .fantastic service to go with there fantastic alarms.

peter asbury

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Fasted delivery ever, placed my order Wednesday afternoon and it arrived Thursday morning! Best price I could find and FREE delivery too, Alarm now fitted, family and home protected.

Lisa

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I moved into a house that had a Response alarm already installed, when I called the helpdesk I was fully expecting to be told that I owuld have to buy a new alarm, however I was given instructions on how to get the existing alarm working again. I...

John Marrill

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Thank you for your excellent service. I ordered two doorbell kits at 2pm on Tuesday. The parcel was delivered at 1pm on Wednesday - just in time for my electrician to fit them Well done

Marjorie Roberts

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Guys!! What can I say! I ordered a couple of items from your extensive and very reasonable range on Friday morning and received them on Saturday morning! Brilliant service; best yet!!!!!!!!!!!!!! Your website is definitely the most...

Carol Gilles

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I sent my inquiry by Email last Saturday morning and was surprised to receive your early and most helpful reply the same day.Monday morning I telephoned your customer services , and once again recieved a first class service. Today (Tuesday) my...

Brian Ekers

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What wonderful products! I'll definitely be returning soon.

Mary Smith

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fantastic camera, will recomend...deliverd in two days..fitted in 45 mins...

torchey

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Spoke to a very helpful tec who advised me on system requirements. Eventually ordered SL3A system plus extra PIR's and dummy siren. Order placed at 4pm on Tuesday 20th Dec - kit arrived before 1 pm on Wed 21st Dec. Very impressive given the...

David Irving

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Superb website, I'll visit again

Phil Jones

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