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Testimonials

Average Rating - 9.4 / 10
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Have just installed, and are very happy with our alarm system, Thankyou. Special thanks to Mark on the help team, for your patience and care when our delivery people played up this end. You went to such ends to put this right....We would recommend you over and over.

Submitted by Patricia Creasey, who rated us 10/10Apr 9, 2012

i have just upgraded from the sl3 to the sl5 and needed a new siren so phoned customer service at 4 in the afternoon and had it delivered by 10 the next day .fantastic service to go with there fantastic alarms.

Submitted by peter asbury, who rated us 10/10Mar 29, 2012

Guys!! What can I say! I ordered a couple of items from your extensive and very reasonable range on Friday morning and received them on Saturday morning! Brilliant service; best yet!!!!!!!!!!!!!! Your website is definitely the most comprehensive, best organized and cuddliest one I have ever encountered. Love the wee chimes section. I would have NO hesitation recommending you to anyone. Just what the Door Doctor ordered. Carol Gilles

Submitted by Carol Gilles, who rated us 10/10Mar 28, 2012

Since 2006 I have bought 4 wired systems from Response (one for myself and 3 I've fitted for friends). Although each system has worked brilliantly, I have at times had to ask for technical support. The Response Team are truly first class; helpful and very knowledgeable. As others have said: why can't all companies be this good?

Submitted by Adam Stevens, who rated us 10/10Mar 23, 2012

I moved into a house that had a Response alarm already installed, when I called the helpdesk I was fully expecting to be told that I owuld have to buy a new alarm, however I was given instructions on how to get the existing alarm working again. I was truly surprised by the help that received. A fantastic service, thanks Mike on the helpdesk.

Submitted by John Marrill, who rated us 10/10Mar 3, 2012

First class service, prompt, quality products and excellent value for money.

Submitted by Mark Buffin, who rated us 10/10Feb 19, 2012

I have ordered a few items through Response,and have found them to be very efficient and delivery is next day, and I would deal again with this firm

Submitted by david,watson, who rated us 10/10Feb 18, 2012

I sent my inquiry by Email last Saturday morning and was surprised to receive your early and most helpful reply the same day.Monday morning I telephoned your customer services , and once again recieved a first class service. Today (Tuesday) my replacement remote control arrived in the post!. My last employment was as a management consultant specialising in the customer interface. The service I have received from both you and your Company falls into the category of 'how it should be done'.

Submitted by Brian Ekers, who rated us 10/10Feb 1, 2012

I felt I just had to write to thank you for the fantastic service we got with my order. I placed the order with Amazon at 1407 hours on Wednesday 25th. January, and the postman delivered it the next day (Thursday 26th) at 1000hours - to the Highlands of Scotland ! We have always found Amazon to provide an excellent service, but this was really exceptional !!

Submitted by Isobel Maclean, who rated us 10/10Jan 30, 2012

Having viewed other more expensive products I purchased alarms for my Spanish properties through Response and would recommend them as they are simple to set up and for the price they are a bargain buy. Well satisfied.

Submitted by ANTHONY WALKER, who rated us 10/10Jan 27, 2012

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