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About us

About us

Welcome to Response Electronics Ltd, the home of Friedland Response Wireless Alarms.

Formed in 1990, we have been successfully selling over the internet since 2002 and have now established a position as the UK's leading supplier of self-installed Intruder Alarms.
We focus entirely on providing sales and service for Response Wireless Alarms and related Security products. Our Sales and Service staff are fully qualified to help you choose the right system for you.

We aim to bring you innovative home security products at great prices. But more importantly; the very best level of service - both before and after sales. Remember - "The price you see is the price you pay, including VAT, with no hidden charges" and all products shown on this site are in stock and available now for FREE next day delivery for orders of £75 and over.

Our Service Promise to You - We want you to come back and shop with us again and again. Buying goods at great prices is fine, but what happens if there is a problem?
"Should you have a problem, we promise to give you as much care and attention as we did when you made your purchase."

In 1996 We won The Daily Mail AWARD OF EXCELLENCE and are now the National Distributor for the full range of Response Alarms Systems, which have an unrivalled track record of product innovation and support.

Our response alarms were the first to be approved in the UK. Our products have gone on to be recognised by leading publications and authorities, including:
Which - Best Buy
Professional Electrician - Awarded Best New Products for 3 years
Daily Mail Ideal Home - Blue Ribbon Award
Daily Mail Ideal Home - Gold Award of Excellence for most innovative useful and high quality product
Retail Week - Gold Award for best Security Product

Spoke to a very helpful tec who advised me on system requirements. Eventually ordered SL3A system plus extra PIR's and dummy siren. Order placed at 4pm on Tuesday 20th Dec - kit arrived before 1 pm on Wed 21st Dec. Very impressive given the...

David Irving

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I have ordered a few items through Response,and have found them to be very efficient and delivery is next day, and I would deal again with this firm

david,watson

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I moved into a house that had a Response alarm already installed, when I called the helpdesk I was fully expecting to be told that I owuld have to buy a new alarm, however I was given instructions on how to get the existing alarm working again. I...

John Marrill

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I felt I just had to write to thank you for the fantastic service we got with my order. I placed the order with Amazon at 1407 hours on Wednesday 25th. January, and the postman delivered it the next day (Thursday 26th) at 1000hours - to the...

Isobel Maclean

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Fasted delivery ever, placed my order Wednesday afternoon and it arrived Thursday morning! Best price I could find and FREE delivery too, Alarm now fitted, family and home protected.

Lisa

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I went for a wired system this time. I already have a wireless system, but I have found it prone to interference recently. This wouldn't be a problem normally but the Interference is deliberate and becoming a pain. After the wireless system it...

Steve Tayler

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Superb website, I'll visit again

Phil Jones

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Thank you for your excellent service. I ordered two doorbell kits at 2pm on Tuesday. The parcel was delivered at 1pm on Wednesday - just in time for my electrician to fit them Well done

Marjorie Roberts

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I would like to say that it is wonderful to find a company that offers a really good after care service. Your system is the best on the market that I have seen.

Betty G

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Having viewed other more expensive products I purchased alarms for my Spanish properties through Response and would recommend them as they are simple to set up and for the price they are a bargain buy. Well satisfied.

ANTHONY WALKER

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