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Response Electronics

0345 257 2500

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Contact Us

We have a scheduled a system update happening on Monday 18th January at 10:00pm until Tuesday 19th January at 02:00am GMT.

During this time, you may find your camera(s) and alarm are not communicating with our service, and the app is unresponsive.

We apologise for any inconvenience caused and will do our best to keep the downtime to a minimum.

If you contact us online, we'll aim to get back to you where possible within 24 hours (during office hours). If you need a more urgent response, please call us on 0345 257 2500. Please see useful information section below for details of our office opening hours. If you require fitting instructions or technical information about our products please check our Help and Advice section for further information.

Useful Information

Contact Information and Office Opening Hours

T: 0345 257 2500

E: info@responseelectronics.com


Office Opening Hours:

Monday - Friday, 9am: 5pm.

Please note: we are closed weekends and bank holidays.


Head office:

ERA Home Security 

Valiant Way, Wolverhampton, West Midlands WV9 5GB.

Click here for Google Map

Why not take a look what other customers say on our Trustpilot page

Take a Look 

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Latest Tweets

Response Electronics | @ResponseLTD | 2 Hours ago

Have you discovered the benefits of a Floodlight security camera for your property yet?? 🏡👇 https://t.co/6VtNlplpJ1https://t.co/ts0O3YYMjM

Response Electronics | @ResponseLTD | 18 Hours ago

We aim to provide the best service we can - happy customers are loyal customers 😍 #happycustomer #greatservice https://t.co/olzGfNvuVT

Response Electronics | @ResponseLTD | 1 Day ago

We love to hear such great feedback from customers who have done their research and selected Response:… https://t.co/w3J7eUoz3v