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Knowledge Base: Product Support Centre

Welcome to our Knowledge Base, this is the home of our frequently asked questions and useful information about our product range. If you have a question and you can't find the answer on the Knowledge Base, please contact our experts and we will help.

General

Take a look at our general frequently asked questions.

Home Alarm Systems

Please select the relevant alarm range below:

ERA Protect

ERA HomeGuard Pro

ERA miGuard / EasyHome

Y-cam Protect

SA Range

SL Range

Wireless Accessories

Wired Alarms & Accessories

Door Bell and Door Intercom Systems

Please select the range below:

ERA DoorCam

Door Bells

Door Intercoms

Security Camera's

Please select the camera range below:

ERA Protect Floodlight

ERA Protect Camera

Y-cam Indoor Camera

Y-cam Outdoor Camera

Lightwave

Please select below:

Lightwave Range

Quick Links

How to remove a product from your account

How to delete an ERA account

End of life notices for products