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Response Electronics

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Door Intercom Systems Range

Skip to: CL3048General 

 

CL3048 Video Door Intercom 

 

Troubleshooting

Question: An alarm keeps going off on my outdoor monitor?

Answer: This could be due to the Tamper not being fixed properly on the back of the product to the backplate. The weather may be factor affecting this issue. Please check the product and ensure the tamper is fixed correctly into position. 

 

Questions and Answers 

 

Question: How to reset the system to factory/ default settings?

 

Answer:  Press Up or Down to select the 'Default Set' menu, then press select. Press Up or Down to choose YES or NO to enable or disable the function. Press select to reset the settings or back to return to the previous menu. After resetting, the video handset will return to standby mode.

 

Question: How to register the system? 

Answer:  Insert a small screwdriver or similar item into the depression just above the 'WI-FI' symbol inside the outdoor camera battery compartment, and depress the register button with the screwdriver for 3 seconds. The unit will sound an indication tone and the call button back-light will illuminate. Press select underneath Menu on the video handset, then select the Register menu, press Up or Down to choose the door camera that you want to connect (1-2 are selectable), then press select 'tick' to confirm the setting.

The outdoor camera will automatically search for the video handset to be registered. When the video handset sounds an indication tone, the outdoor camera and video handset are registered successfully. Press "select" beneath Menu, then select the Register menu. The system will enter into the 'Register' interface indicating that the outdoor camera is successfully registered to the video handset. Please note: If you reset the video handset to the factory default, ALL settings will revert to the default condition.

 

Question: How to pair devices? 

Answer:  Firstly, have both the external outdoor station and handset(s) together. On the door camera remove the back battery cover. Between the batteries there is a Registration button. Press down using a small screwdriver.

Now on the handset press the - key beneath Menu and scroll to Register. Press up or down to choose one door camera (1-2 are selectable) that you want to connect, then press - key beneath the tick to confirm. The door camera will now auto search for the handset to register. When the handset sounds an indication tone, the handset has been registered.

 

Question: How to enter monitoring mode? 

Answer:  To use monitoring mode you will need to install 12V power supply to the unit for this function to work. it cannot run off the batteries.

 

 

General 

 

Troubleshooting 

 

Question: An alarm keeps going off on my outdoor monitor?

Answer: This could be due to the Tamper not being fixed properly on the back of the product to the backplate. The weather may be factor affecting this issue. Please check the product and ensure the tamper is fixed correctly into position. 

Help & Advice required?

Don't forget if you need any help you can always talk to our Customer Support helpline