Questions and Answers

Question: Can you access the raw RTSP video stream locally?

Answer: No.

Question: Can you use the DoorCam without using your cloud storage? (i.e. no internet connectivity)

Answer: Yes if the DoorCam and the App are under the same Wifi AP (Call-in, Live View), but no Event (snapshot/video).

Question: Is there any API to receive the doorbell events etc?

Answer: No. 

Question: How many chimes can the DoorCam support?

Answer: The DoorCam can support up to 3 chimes. If you want to wire Doorcam up to an existing chime then you will have to use the included diode in line.

Question: How many users can the DoorCam support?

Answer: The DoorCam supports up to 4 users.

Question: What is the night vision range?

Answer: The DoorCam achieves up to 15ft nightvision.

If you have a question and you can't find the answer on the Knowledge Base, please contact our experts and we will try to help.