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Questions and Answers
Question: How to pair Control Hub to Siren?
Answer: Press the learn button on the Siren and then the SOS button on the top of the Hub.
Question: How to delete accessories?
Answer: Using the HomeGuard App, swipe right on the accessory you wish to delete and the bin icon will appear, click on the bin to remove the accessory.
Question: How to add additional users?
Answer: Additional users must first download the App and set up an account. Once this is done, the primary user can then share the alarm by entering the person's email address into the App. Sharing is the first symbol next to "MY DEVICES".
Question: What SIM card do I need?
Answer: All SIM cards must have a minimum of 2G capability. 3G SIM cards will not work. Please ensure that voicemail is deactivated, caller ID is set up and sufficient credit is on PAYG SIM card.
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