Problem: Continuous double beeps
Suggested resolution: Means there is a conflicting 433MHz signal in the area, breaking this stream of the disarm signal. Put the system in and out of service mode using the control panel (unlock + code + enter, then 5)
Questions and Answers
Question: How to put into programming mode/ service mode
Answer: Press KEY, enter user code, (default 1234) then press enter. On the panel all the Zone LED's will flash including Fire & Tamper LED's. To exit Programming Mode press ESC.
Question: How to set the House Code via Control Panel
Answer: The house code needs to be set in the Control Panel. Press KEY (then enter user access code) then press ENTER (the panel will beep twice, and the Arm and Part Arm LED's will illuminate; All Zone, Fire and Tamper LED's will flash). This put's the Control Panel into Program Mode. Then press 2 and then KEY. This prepares the Control Panel ready to learn the House Code.
The current House Code will be displayed on the LEDs - all illuminated LEDs will indicate the setting of "1" in the House Code which means "ON" all non-illuminated LED's indicates "OFF" e.g. 1ON 2OFF, 3OFF, 4OFF, 5ON 6ON,7ON 8OFF = House Code 1567.
To change the code, press the corresponding key on the panel to switch it on or off e.g. to have 1 in the ON position, press 1 on the panel (once or twice) until zone 1 is illuminated. Repeat this for the remaining numbers.
Problem: Memory light flashing and beeping
Suggested resolution: Press number 8 on the keypad and then press the up arrow 5 times, press the down arrow 6 times and then press enter and escape twice on the keypad. This will stop the beeping and, in some cases, extinguish the memory light.
If the memory light does not extinguish then the following sequence should be followed:
Press number 4, enter your access code and press enter. This will play any messages that are stored, these will need to be cleared, press button 1, it will ask for confirmation to confirm this press key 1 again and it will delete that message. (Repeat this sequence until all messages are deleted and press escape twice to exit).
If the above procedure does not clear the memory light, then arm and disarm the system and try the sequence again. In the event that it has still not cleared then advise to reset factory settings.
Problem: Low battery light
Suggested resolution: Replace all PIR detector and magnetic batteries and then press escape twice on the keypad to extinguish the battery light and return to a disarmed mode.
Problem: Control unit constant bleeping
Suggested resolution: Control unit constantly bleeping every 30 seconds? Is jamming detection activated? If so, disable this function on the control panel. If you are still struggle give one our customer support team a call.
Questions and Answers
Question: How to put my system in Operating/Service mode (with remote)?
Answer: On (take out of service mode) = hold remote “off” button for 10 seconds until siren gives a long bleep. Off (put into service mode) = hold remote “off” button for 10 seconds until siren gives a long bleep.
Question: How to set up a Siren?
Answer: Set main configuration switch to C.U. Set the house code but do not connect jamming detection link, connect both batteries, press down the tamper switch and hold closed. Keeping the tamper switch closed press the arm button on the remote control and keep it held on for 10 to 15 seconds, the unit should respond with an extended bleep. Now let go of the arm button and then press the disarm button the unit should bleep twice to let you know that it is active but in a disarmed state. Let go of the tamper switch, should the unit activate then disarm it with the remote control. The unit is now ready for use and can be mounted on an outside wall.
Problem: Control Panel not arming system but the Remote will
Suggested resolution: First of all please check that you are inputting the correct user code and check that they are pressing ARM + USER CODE + ENTER.
Secondly check that the user code is not the default 1234. If this is the case it is possible that the system may have had a power cut, the backup batteries are old and depleted and consequently the system has lost its memory or at least part of. If this is the case, then the P1 jumper is incorrectly set to on inside the control panel next to the DC power socket.
Once you have checked all the above and it hasn't corrected it - you will need to do a factory reset, as follows:
Undo the Control Panel cover fixing screws and open the cover. Remove the DC power jack, then remove and disconnect one of the back-up batteries. Set jumper link P1 to the ON position. Reconnect the power supply jack. The Control Panel will now reconfigure itself with all factory default settings. Reconnect and replace the back-up battery. Reset jumper link P1 into the OFF position. Close the Control Panel cover and refit the fixing screws. The system will now need setting up again, please refer to the manual - if you don't have access to one they can be downloaded from our 'Downloads' section.
Problem: Flashing power light
Suggested resolution: This indicates that there is no mains power or at least not enough coming from the PSU. Check it's switched on, check the socket works with another appliance and finally if possible check the PSU with a multi-metre.
Problem: Non responsive to Remote
Suggested resolution: If you inadvertently hold down the "unlock" button on the remote rather than press it for six seconds or longer; then it will cause the siren to go into service mode. A tell tale sign of this would be if the you are pressing commands on the remote but getting no response (e.g. arm or disarm). The solution would be to get the siren back into operating mode by pressing and holding the arm button for six seconds until you get a single short beep.
Problem: 433 PIR Flashing
Suggested resolution: If the red LED light flashes every time you move, then the DIP switch number 4 in the bank of 5 is on, therefore the PIR is in walk test mode (this switch will need to be switched to the OFF position).
If the red LED light flashes repeatedly when first installing, then this means the battery has just been fitted (please wait a couple of minutes for it to settle down and initiate).
If the red LED light flashes every 30 seconds - this is a low battery indicator in this detector (please change the battery).
Problem: Telephone/ Telecommunicating Issues
Suggested resolution: If you are experiencing issues with the line status or any issues with the telecommunicating side of the alarm system at all, please make sure you are using the correct lead (supplied). It must be connected with a modem lead and not the standard BT-RJ11 lead.
Questions and Answers
Question: What batteries are required?
Answer: 1x 6V Lead Acid for the Siren and 2x 6V for the Control Panel.
Question: How to access the House Code?
Answer: To access the house code on the SA siren you have to undo 3 screws in the top left corner (backwards "L" shaped lip). Switches 1-8 are for the house code and switch 9 is for duration (Off= 1 min and On= 3 min).
Question: How to enter Service Mode?
Answer: To enter service mode hold down "unlock" for 6 seconds (a single long beep will confirm). To leave service mode hold down "lock" for 6 seconds (a single long beep will confirm).
Question: How to enter Service Mode (Siren Only)?
Answer: On the remote, press and hold the disarm button for around 10 seconds. This will be acknowledged by the Siren beeping twice. To exit service mode, press and hold arm for around 10 seconds, the siren will acknowledge this by beeping once (long beep).
Question: How to do a factory reset?
Answer: Press UNLOCK + USER CODE + ENTER, this puts the system into Test Mode. Undo the Control Panel cover fixing screws and open the cover. Remove the DC power jack, then remove and disconnect one of the back-up batteries. Set jumper link P1 to the ON position. Reconnect the power supply jack. The Control Panel will now reconfigure itself with all factory default settings. Reconnect and replace the back-up battery. Reset jumper link P1 into the OFF position. Close the Control Panel cover and refit the fixing screws.
If you have a question and you can't find the answer on the Knowledge Base, please contact our experts and we will try to help.