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Browse our Customer Testimonials

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Wireless Doorbell

Excellent product, amazing next day delivery even down to a 15 min delivery slot. Very highly recommend!!

Hazel Price

Universal Alarm Remote

I wasn't too sure about buying a universal remote for my new alarm system but the revue's I saw were pretty good so I gave the SA compatibles a go. THEY ARE SUPERB! much better than the OE remotes, longer range, you have to press and hold so much less chance of accidentally setting or un-setting the system, and they are a stylish and sturdy design. I would advise anyone to use these remotes where possible.

Rob Grey

Friedland bell push

I rang Technical Services about the fact that the bell push relating to the wirefree door chimes had been stolen from the front door. Steve was extremely helpful, and ascertained that a new separate bell push would be compatible. I rang in the afternoon, and the new unit was with me the following day - very speedy indeed. Having assembled it, I could not get it to recognise the chime units. A quick call to the helpline, and I was soon through to someone who guided me through the procedure, which was very simple. I wish that all suppliers were as prompt and helpful as you are. Thank you.

Katherine Bryden

remote alarm fobs

I ordered 2 remote alarm fobs on the sunday and they arrived on the Tuesday lunchtime
Fantastic service
Thanks so much

michael ryan

Wireless Doorbell

Thank you for the excellent wireless doorbell SC379 and your prompt delivery. Great value compared to the DIY shops.

Stella Cole

Excellent Service

My initial query as to compatibility of the bell push was answered rapidly and the order was received the day after I placed it. Excellent customer service, thank you

Carole Cochrane

Alarm not working

Just a note to thank all at Response.Had a problem with my wireless alarm , still under warranty sent it back on Monday before Xmas, within 4 days it was back to me and working fine went away for 2 weeks at Xmas when i came back still brill.
Good old fashioned service.
Great job again.
Many Thanks for all at Response.

Malcolm Storer

Home Alarm

I bought this alarm about 4 years ago and I wish I had done it sooner. It was incredibly easy to fit and has worked perfectly and been totally trouble free.
I cannot recommend these alarms highly enough

Ken Alexander

Lightwave RF

I have now had the lightwave rf system for a few months.
Probably spent £1000 to initially set up with led light bulbs.
The system is fantastic, epically with iPhone/iPad control, and timers for security. The best system yet.
Forget Lutron and Reko.
Can't fault it.

Priyesh Patel

Great service and thank you.

As a result of a change to my front door I lost my wired front door bell. I purchased a wireless bell from a major store but found that the highest volume was too low and as a result missed a number of callers. After research on website I luckily found your company and purchased a bell which fills my needs perfectly and I can even hear the bell in the rear garden. I made the purchase on Hogmanay and found it fantastic service that it was delivered on 3rd January.
Great service and thank you.

Ian Fraser

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