ERA Protect Monitor Smart Alarm Kit with Video Doorbell
Web Code: {{ProdCtrl.product.code}} | Product Code: {{ProdCtrl.variantCode}} | Customer Part Code:The ERA Protect Monitor alarm system gives you an expandable Home Security system alongside the video doorbell. Add up to 96 accessories over time to create you smart security system
Read Full Description | Read Further InformationFeatures
- Dual path cloud based alarm system with over-the-air updates
- App controlled from anywhere, anytime
- Connects directly to your router, not dependent on WiFi signal
- Embedded 4G roaming SIM back-up, automatically connects to the strongest network signal*
- 1080p Floodlight HD video camera with cloud recording and activity logs to review motion events
- Loud 104dB siren with adjustable duration to alert neighbours
eg; D210
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Further information
| Technical Spec | |
|---|---|
| Operation | Operating Conditions: -30°C - +55°C, Humidity: <-80% (non-condensing) |
| Power | Power: 12v DC |
| Communication Type | Wireless |
| Product Barcode | {{ProdCtrl.barCode}} |
| Product Weight | {{ProdCtrl.productWeight}}kg |
| Product Measurements (mm) | {{ProdCtrl.measurements}} |
Full Description
First, the doorbell complete with power supply gives you a live camera view from your front door, anywhere in the world, via the free ERA Protect app. Sensing motion, it will trigger the stream on and alert you via your smartphone as well as notifying you when the doorbell is pressed. Through the free app, you can see, hear and talk to whoever is at your door.
For further security ERA offer professional monitoring and storage for your video clips as an option, but no plans are required to use the system in full. On-going charges are not required to operate the system.
The ERA Protect doorbell is linked quickly to the alarm hub via a QR code, which can then all be managed in the same free app. The ERA Protect hub is the centerpiece of the ERA Protect system and will also act as a chime for the doorbell.
The best bit about this kit is that it is ready made to accept all PROTECT accessories to build and grow your home security to suit. Add indoor or outdoor cameras, pet friendly motion sensors, door and window sensors and even outdoor floodlight cams all of which are controlled through a single free app.
Delivery
We aim to despatch all orders placed before 5pm the same or next working day, upon receipt of cleared payment. Please note we only despatch to UK mainland, Channel Islands, Ireland and Northern Ireland.
Orders are despatched via UK Mail on a next working day service providing the order is placed on the website within the cut off time (postcode exclusions apply). All Scottish Highlands, Channel Islands, Ireland and Northern Ireland deliveries are a 2 day service sent via UK Mail. If you wish to track your order, please contact our Customer Support Team on 0345 257 2500 for details.
Orders sent by UK Mail are charged at the fixed rate of £4.50 on a next working day delivery service. P&P rates apply where delivery is chargeable, products despatched FREE of charge are sent by the appropriate method relevant to the product/order value (not necessarily by a next day courier service).
Please note: Deliveries are not made on Saturdays, Sundays or Bank Holidays. Deliveries will be made on the next available working day.
For Scottish Highlands, Channel Islands, Isle of Wight, Ireland and Northern Ireland deliveries, please select this delivery option at checkout. All items will be sent via courier at a flat rate of £16.72. This is to ensure all orders are securely delivered.
We endeavour to be as accurate as possible with delivery dates, however any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses that you may incur as a result of a delay in receiving your goods, or subsequent delays that may result from delivery problems. Unfortunately, we are unable to specify a delivery time, as this is under the control of the postal/courier service.
Returns
In addition to the manufacturer’s warranty, we offer a supplemental 30-day ‘No Fuss’ money back returns policy. If you decide you do not require the goods, they may be returned within 30 days of receiving them (the cost of outward bound and return postage is your responsibility and is non-refundable, unless otherwise agreed by prior arrangement) for a full refund. A returns reference number must be obtained from the Customer Help Line on 03457 257 2500 prior to the goods being returned.
To receive a full refund the goods must be returned in a resalable unused condition, in their original packaging. We reserve the right to deduct an amount from the purchase price should the goods be incomplete or in a used condition. It is the customer's responsibility to ensure that the goods are adequately packaged in order to avoid damage in transit.
Please Note: When returning an item containing a Lithium Battery (3V Coin sized), please remove these from the item and PLEASE DO NOT POST.
Faulty Goods & Guarantees
In the unlikely event that a product purchased from ERA/ Response Electronics does not operate upon arrival or develops a fault during the warranty period, the following applies:
- To report a fault and to arrange the return of faulty goods please contact our Customer Helpline on 0345 257 2500.
- One of our helpline technicians will discuss the nature of the fault with you, as we often find that 'faults' are configuration or compatibility issues that can be resolved over the telephone and in such cases, we can help you get your product working, saving you the trouble of returning a non-faulty item. This in no way affects your statutory rights and is simply something we ask our customers to perform in order to ensure that products returned are genuinely faulty and to speed up the product exchange/refund/replacement process. Upon testing the returned product, should it be found not to have a fault then we will contact you to discuss further.
- If we agree to Refund your Return Postage Costs, we will only do so, providing you supply us with proof of return, such as a scanned copy or photocopy of the Receipt for Postage. The Returns Reference Number as obtained from our Customer Helpline must be quoted in all correspondence.
- We will only refund items returned to us by the agreed method of postage. We are not responsible for the difference in postal costs where you have chosen to return the product to us by a more expensive means
Please ensure you return the product in its original packaging and with all product component parts as supplied, including but not limited to: manuals, accessories, cables.
Please Note: If a receipt is not provided we are not obliged to refund your postage. The Postage Frank mark on the package is not Proof of Postage and will not be accepted.
Right to Cancel
Your Statutory Rights under the EU Consumer Rights Directive (2011/83/EC)
If you are contracting with us as a consumer online or by phone, you have a statutory right to cancel all or part of your contract at any time up to 14 working days after the day on which you receive the goods or services you ordered. For full details please see the ‘Right to Cancel’ web page.
