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Response Electronics

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ERA Child Safety Window Locking Restrictor

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A handy universal solution for windows and doors to restrict initial opening for child safety. Ideally suited to homes with families as a compliant child resistant locking device for windows / doors.

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Features

  • Gives reassurance to parents that their children will be safe around open windows and doors in the home
  • Suitable for domestic and commercial applications
  • Suites most PVCu, Timber and Aluminium windows and doors
  • Aesthetically designed push to open cable lock with cut key locking for security
  • Easy operation - push the button, insert cable into lock and turn key
  • Available in White, Brown, Polished Gold and Polished Chrome
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Further information

Technical Spec
Operation Tested in excess of 50,000 cycles of window opening
Performance Meets the requirements of BS EN 13126-1:2011 Grade 3 Impact Resistance (includes BS EN 13126-5). Devices that restrict the opening of windows and door height windows. BS EN 16281:2013. Consumer fitted child resistant locking devices for windows and balcon
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Full Description

A handy universal security solution for windows and doors to restrict initial opening for home safety. The product is a fully compliant child resistant locking device for windows and balcony doors in accordance with BS EN 16281: 2013. Suitable for both domestic and commercial applications.

The safety locking restrictor is ideally suited to families and gives reassurance to parents that their children will be safe around open windows and doors in the home. Easily self installed on either a window or door to give an initial restricted opening of 89mm, preventing children fully opening the window or door. Crafted to suite any PVCu, timber or aluminium window (not suitable for inward opening, sliding or tilting windows), the push to open cable style lock is lockable with a cut key for security. Ergonomically designed for easy operation, the button is simply pushed and the cable inserted into lock body and the key turned to lock. To unlock simply insert the key and remove, press the button and release the cable. The locking restrictor can also be used instead of a traditional door chain to secure timber door too. Available in either White, Brown, Polished Gold or Polished Chrome finishes to match any style of window or door.

Operation: Key required to lock and unlock. To Lock – Push button in and insert cable into lock body. Let go of button and pull cable until you hear a click. Check cable is secure. Insert Key and turn 180° clockwise to lock. Check cable is secure again and remove key. To unlock - insert the key and turn 180° anti-clockwise. Remove the key, press the Concealed button to release while pulling out the cable.

Classified in accordance with BS EN: 13126-1: 2011 Grade 3 Impact Resistance (includes BS EN 13126-5), for building hardware restricted devices on windows and doors. Please note - the cable is black for Brown, Polished Chrome and Polished Gold finishes; and White for the White finish. Maximum window/ door size is 2100mm high x 1000mm wide (please refer to fitting instructions for correct placement of product to meet the requirement of the BS standard)

Security Tip: Never leave keys in reach of children or inserted in lock.

In the box: 1 per bag, includes screw cover caps and 5 x 4.5 x 45mm Gimlet Point screws.

Delivery

We aim to despatch all orders placed before 5pm the same or next working day, upon receipt of cleared payment. Please note we only despatch to UK mainland, Channel Islands, Ireland and Northern Ireland.

 

Orders are despatched via UK Mail on a next working day service providing the order is placed on the website within the cut off time (postcode exclusions apply). All Scottish Highlands, Channel Islands, Ireland and Northern Ireland deliveries are a 2 day service sent via UK Mail. If you wish to track your order, please contact our Customer Support Team on 0345 257 2500 for details.

 

Orders sent by UK Mail are charged at the fixed rate of £4.50 on a next working day delivery service. P&P rates apply where delivery is chargeable, products despatched FREE of charge are sent by the appropriate method relevant to the product/order value (not necessarily by a next day courier service).


Please note: Deliveries are not made on Saturdays, Sundays or Bank Holidays. Deliveries will be made on the next available working day.

 

For Scottish Highlands, Channel Islands, Isle of Wight, Ireland and Northern Ireland deliveries, please select this delivery option at checkout. All items will be sent via courier at a flat rate of £16.72. This is to ensure all orders are securely delivered.

 

We endeavour to be as accurate as possible with delivery dates, however any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses that you may incur as a result of a delay in receiving your goods, or subsequent delays that may result from delivery problems. Unfortunately, we are unable to specify a delivery time, as this is under the control of the postal/courier service.

 

Returns

In addition to the manufacturer’s warranty, we offer a supplemental 30-day ‘No Fuss’ money back returns policy. If you decide you do not require the goods, they may be returned within 30 days of receiving them (the cost of outward bound and return postage is your responsibility and is non-refundable, unless otherwise agreed by prior arrangement) for a full refund. A returns reference number must be obtained from the Customer Help Line on 03457 257 2500 prior to the goods being returned.

 

To receive a full refund the goods must be returned in a resalable unused condition, in their original packaging.  We reserve the right to deduct an amount from the purchase price should the goods be incomplete or in a used condition.  It is the customer's responsibility to ensure that the goods are adequately packaged in order to avoid damage in transit.

 

Please Note: When returning an item containing a Lithium Battery (3V Coin sized), please remove these from the item and PLEASE DO NOT POST.

 

Faulty Goods & Guarantees

In the unlikely event that a product purchased from ERA/ Response Electronics does not operate upon arrival or develops a fault during the warranty period, the following applies:

 

  1. To report a fault and to arrange the return of faulty goods please contact our Customer Helpline on 0345 257 2500.
  2. One of our helpline technicians will discuss the nature of the fault with you, as we often find that 'faults' are configuration or compatibility issues that can be resolved over the telephone and in such cases, we can help you get your product working, saving you the trouble of returning a non-faulty item. This in no way affects your statutory rights and is simply something we ask our customers to perform in order to ensure that products returned are genuinely faulty and to speed up the product exchange/refund/replacement process. Upon testing the returned product, should it be found not to have a fault then we will contact you to discuss further.
  3. If we agree to Refund your Return Postage Costs, we will only do so, providing you supply us with proof of return, such as a scanned copy or photocopy of the Receipt for Postage. The Returns Reference Number as obtained from our Customer Helpline must be quoted in all correspondence.
  4. We will only refund items returned to us by the agreed method of postage.  We are not responsible for the difference in postal costs where you have chosen to return the product to us by a more expensive means

 

Please ensure you return the product in its original packaging and with all product component parts as supplied, including but not limited to: manuals, accessories, cables.

 

Please Note: If a receipt is not provided we are not obliged to refund your postage. The Postage Frank mark on the package is not Proof of Postage and will not be accepted.

 

Right to Cancel

Your Statutory Rights under the EU Consumer Rights Directive (2011/83/EC)

If you are contracting with us as a consumer online or by phone, you have a statutory right to cancel all or part of your contract at any time up to 14 working days after the day on which you receive the goods or services you ordered.  For full details please see the ‘Right to Cancel’ web page.